Online Support tips

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The quick and convenient way for you to obtain spare parts

You need suitable spare parts and accessories as quickly as possible? With us, you don't have to search for long. With our new function "Spare parts and accessories" you can quickly reach your goal with just a few clicks and easily select all the components you need.

Spare parts and accessories

Experience how you can quickly and easily select spare parts and accessories to speed up your purchasing process.

Try out right away!

How to obtain your spare parts: What's new?

  • Single gear units or motors can be ordered as a replacement
  • New design and improved user experience
  • Improved search performance
  • Suitable accessories for frequency inverters
  • Notice on discontinued products
  • Display of the stock level
Selection of spare parts

The most important points at a glance

How do I access the spare parts selection area?

You can click directly on the "Select spare parts and accessories" function via the "Startup & maintenance" tab on the Online Support start page. Alternatively, this step can also be performed by scanning the QR code on the product and selecting "Spare parts" there.

How do I find associated components?

With the help of the serial number search, you can get to the individual parts list of your product with just one click. When you make your selection in the spare parts list, recommended additional components are suggested directly and you can flexibly decide whether you want to select these parts or not.

How do I find the right accessories for my product?

In the new "Spare parts and accessories" selection, you can research the suitable accessories for your unit using the serial number of your control cabinet inverter. This function is currently available for MOVIDRIVE® B and MOVITRAC® B series inverters.

The benefits for you

  • Quick search

    of all suitable spare parts, replacement products and accessories
  • Easy selection

    of accessories for control cabinet inverters
  • Time saving in the purchasing process

    thanks to direct availability display and customer-specific net price

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We'll be glad to assist you!

You have questions about ordering spare parts in Online Support? Just send us a message.

Contact us